KeolisAmey Docklands, a joint venture formed between Keolis and Amey, was awarded the franchise in July 2014 to operate and maintain the Docklands Light Railway in London until 2021. It took over operation of the franchise from Serco Docklands in December 2014

The (Docklands Light Railway) DLR began operating in 1987, with eleven trains serving 15 stations and in its first year of operation it carried 6.7 million people.

Since it opened the DLR route has been extended six times while DLR trains themselves have grown from two to three cars. Today the railway has 45 stations, 25 miles of track and 149 carriages and during 2017, it carried a record-breaking 123 million passengers. The network currently has a 99 per cent reliability record – ranking it as one of the best performing railways in the UK.

The DLR service

Every station has step-free access to platforms and trains and the network has multiple connections with the Tube, buses, National Rail, Overground, river and coach services.

Transport for London (TfL) sets the specifications for train frequency and overall performance and is responsible for fares and revenue. It also plans and funds improvements and extensions to the network.

Future rolling stock

In 2017, TfL opened bidding for new trains to run on the DLR. It will order 43 new trains, which will increase capacity by 30 per cent when they are introduced in 2022.


A wide shot of the DLR with the London cityscape in the background
Photo: Yabberdab / TFL Flickr

Managing Director: Abdellah Chajai
Service Delivery Director: Marcus Jones

Address: Castor Lane, Poplar, London E14 0BL
Phone:  020 7363 9500