With competition rife, rail operators – very much like their airline counterparts – must do their upmost to entice passengers onto trains so enhancing the time spent onboard has become a priority issue. Improved comfort, Wi-Fi service and catering are all essential for customer satisfaction and companies like Newrest Group International, through its Newrest Wagons-Lits, are leading the way. The company offers a wide range of catering services, logistics, provisioning and retail services onboard trains, with concepts that are specific to each local culture and railway network.

LSG Sky Chefs, which is extending its expertise from plane to train, will be demonstrating a line of products and services that are designed to satisfy, enhance and modernise the train travel experience.

Food specialist Cuisine Solutions will have the halls at the Hamburg Messe filled with delicious smells as it demonstrates its expertise in premium dining solutions, from individual first-class options through to impressive buffet selections. Egret Aviation designs and manufactures rail and aircraft galley food service equipment including standard and customised in-flight meal carts, beverage carts, duty-free sales carts, standard containers, oven racks, alum trays for oven racks, alum and plastic drawers and folding trolleys.

ii-wines will offer visitors a taste of the wines that it supplies exclusively to the rail and airline industry. ii-wines can provide wines from all the producing countries in a range of sizes including full bottles, half bottles and cans.

Keeping restrooms smelling pleasant can be a challenge due to a loss of freshness and intensity of fragrance over the freshener’s life cycle. Freshorize will present an innovative product line designed to withstand the daily rigour of public usage and deliver a delicate fragrance to help keep washroom environments fresher for longer.

The Taste of Travel Theatre is an exciting and interactive element to the exhibition’s agenda and will once again make an appearance this April. It is designed to enhance visitors’ experience and understanding of the travel catering industry as well as provide the perfect opportunity for catering experts to demonstrate, explain and explore some of the industry’s latest trends, innovations and challenges.

Passenger conference returns

Following the highly successful launch at the 2012 event, the Passenger Experience conference will return in 2013, addressing crucial issues surrounding consumer expectations, innovation and strategies for profitability onboard. Taking place at the Congress Center Hamburg (CCH), Germany on 8 April 2013, the agenda will focus on questions central to the future evolution of the cabin/carriage, including:

• How can thinking differently about the onboard experience boost revenues?
• What do passengers really want and what would they be willing to pay for?
• How can shrewd interiors strategies and innovations help counteract the commoditisation of air/rail travel?

The conference will provide an opportunity to explore the ideas and trends central to onboard development via insightful keynotes and panel discussions. The route to successful innovation will also be featured, using in-depth case studies. The event will also provide delegates with an opportunity to meet key industry personnel and network with some of the industry’s foremost thinkers ahead of the World Travel Catering & Onboard Services Expo.

For further information on World Travel catering & Onboard Services please visit the website at www.worldtravelcateringexpo.com