The Department for Transport is today (Wednesday 28th of July) unveiling a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains, buses, and taxis after the pandemic.
This includes an audit of train stations to form a new public database so people can better plan their journeys and a new programme to install all station platforms with tactile paving.
Responding to this, Jacqueline Starr, Chief Executive Officer at the Rail Delivery Group, said:
“We want disabled people to feel confident on their train journeys and the measures to improve customer information and install tactile paving will help to achieve that. We will support the government’s strategy while continuing to develop our new Passenger Assistance app as part of our ambition to make train travel accessible and inclusive to everyone.”