Monday, June 24, 2024 – Heathrow Express, which celebrated 26-years of continuous operation yesterday, is pleased to announce confirmation that its Track Access Agreement will be secured until June 2028. Heathrow Express is the largest Open Access Operator in terms of passenger numbers carrying 16000 customers per day. This agreement demonstrates the value of targeted private investment in the railways and ensures continued delivery of a reliable and quality service for passengers’ first experience of the UK.


It also maintains the distinctive terms that are central to the renowned operational elements of the Heathrow Express service. These include the consistent 15-minute journey intervals, operating every 15 minutes from Platforms 6 and 7 at Paddington Station. Passengers can continue to rely on the swift and reliable connection between London Paddington and Heathrow Airport, ensuring a seamless airport travel experience.


“We are thrilled to have reached this landmark agreement,” said Daniel Edwards, Business Lead & Director at Heathrow Express. “Our passengers, both loyal and new can rest assured that they will always receive the high-quality service they have come to expect from Heathrow Express.”


Edwards continues, “by securing our Track Access Agreement until June 2028 we continue to prove the benefit of open access rail operators in providing valuable competition which enhances the overall passenger experience. Heathrow Express remains dedicated to providing a premium service, with the airport passenger in mind, that prioritises efficiency, reliability, and great customer service.”