Simon is a seasoned business leader and a veteran of the IT Industry, with over 20 years’ experience of delivering ultra rugged handheld computer technology and innovation. Simon is committed to delivering impactful solutions that allow businesses and users to profit from their investment.

What challenges have you faced in the industry?

One of the key challenges is balancing innovation with durability. Our customers demand reliability and increasingly cutting edge features, but in a form factor that can withstand extreme conditions. Meeting both expectations isn’t easy—it requires constant R&D, testing, and creative engineering. And of course, global supply chain disruptions in recent years have tested our resilience and pushed us to find smarter, more sustainable sourcing and production strategies.

What success have you experienced in the last twelve months and how do you measure success?

Over the past twelve months, one of our biggest successes was the launch of a next-generation rugged handheld device (Archer 4) that exceeded both performance and durability benchmarks.
It was the result of close collaboration across design, engineering, and customer feedback loops. I measure success not just by sales or units shipped, but by long-term customer satisfaction, device longevity in the field, and how well we continue to align innovation with the practical needs of end users.

What does sustainability mean to you?

To me, sustainability means designing and delivering rugged handheld solutions that stand the test of time, supporting users with technology that performs reliably in demanding environments while minimising environmental impact and maximising long term value.

How has technology developed since you started in the industry?

Technology in the rugged handheld industry has evolved dramatically. We have moved from basic, single-function devices to powerful, multifunctional tools with high-speed connectivity, realtime data processing, and AI integration. Improvements in battery life, screen durability, and environmental resistance have also transformed user expectations and expanded industry applications.

Tell us about Juniper Systems Limited.

In 2013, Juniper Systems Inc established the EMEA Service Centre in the UK to deliver timely, localised support across the region. As a wholly owned subsidiary, Juniper Systems Limited, provides fully self-sufficient service and repair operations. Beyond servicing, the centre also offers comprehensive pre- and post-sales technical support, warehousing, and sales resources. These capabilities enable us to foster strong partnerships with companies requiring rugged technology solutions, including GNSS receivers, tablets, handheld computers, and our customisable mapping
software.

Which sectors do you work in?

Including the Rail industry, we also provide products and solutions that suit the Geospatial market, Forestry, Manufacturing, Mining, Civil Engineering and Construction, and we are always working to help customers in other sectors whose work requires rugged devices.

What is your Unique Selling Point?

Confidence and Trust – partners and users tell me they have confidence in our products and trust in the Juniper team to deliver ultra rugged, reliable solutions, backed up by exceptional levels of service and support.

What types of products and services do you offer? 

Our range of Mesa Rugged Tablets are an ideal laptop replacement in harsh environments. With an IP68 rating, they can withstand dust, debris, water, and extreme temperatures without compromising functionality. Our Geode GNSS Receivers are available in scalable accuracy options including sub-metre, decimetre, and centimetre options. Uinta Mapping and Data Collection software was developed to work seamlessly with our tablets and GNSS receivers and allows users to map points, metadata, even images along with fully customisable form templates.

How have the products and services you offer
developed over the years?

Over the years, our products have become more rugged to meet the needs of extremely demanding work environments. With options for both Android and Windows operating systems, our devices are upgradable as new versions of each OS are released.

When a client comes to you with a particular problem, what’s your process for coming up with a solution, and how closely do you work with clients throughout the projects?

Juniper employs a collaborative approach that sees our talented team of engineers, product managers and experienced professionals, work closely with our partner or client, to fully understand their world and expectations before offering solutions for consideration.

What are your plans going forward to ensure Juniper Systems services are still around for years to come?

In short, keep listening to our partners and users, whilst at the same time embracing technological innovations that will help us solve some of the global challenges to protect the planet and make it habitable for future generations.

What would you say is the most exciting technology in the industry?

Galileo High Accuracy Services (HAS) free, high-accuracy positioning service.

Juniper Systems is already offering high-precision GNSS (HAS) receivers for use with rugged handhelds, tablets and smart phones that take advantage of the latest evolution – Galileo High Accuracy Service (HAS), which can deliver decimetre-level accuracy in real time, free of charge.

This is a game-changer for agriculture, surveyors, mapping, environmental monitoring, and utilities.

In terms of technology, how do you anticipate things might change in the next five to ten years?

In Rail, as well as almost all other sectors, Artificial Intelligence will become a driving force for progress. At Juniper Systems, we are exploring ways that our tablets and receivers can combine with AI to make work more efficient and accurate.

JUNIPER SYSTEMS LIMITED
Juniper Systems Limited delivers ultrarugged handheld computers, tablets, and GNSS receivers designed to withstand the harshest environments. Servingindustries from rail and geospatial
to forestry and civil engineering, the company combines cutting-edge technology with exceptional durability.

Want to know more about Juniper Systems?

Tel: 01527 870773
Email: rugged@junipersys.com
Visit: www.junipersys.com