Subscription Terms And Conditions

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At the start of your subscription

Subscriptions will start with the next available issue. You will be informed by email exactly which issue your subscription will start and end with.

Delivery

Magazines are mailed using the Royal Mail postal service and/or Associates thereof by second class post.

Cancellation & Refunds Policy

If you decide for whatever reason that within 7 days of receiving the first issue you wish to cancel your subscription you may return the magazine (at your own cost) and receive a full refund. Refunds will be credited to your payment card - not paid in cash.

Following this 7 day period cancellations are not permitted until the end of the subscription period and we will not issue you a refund. This does not affect your statutory rights

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Highlights from the current issue

A proper hearing for noise claims
There has been a resurgence and rise in value of claims for noise-induced hearing loss and tinnitus in the rail industry, with more requests for hearing aids and future maintenance. Chris Price shows how to exercise good claims management

Rail Professional interview: Andrew Trotter
Lorna Slade talked to Andrew Trotter, Chief Constable of the British Transport Police, about its deepening partnership with the rail industry and why the BTP’s style of policing is right for our transport system

Supporting what works best
The jury’s out on rail franchising according to John Leech, Liberal Democrat MP for Manchester Withington. Without a public sector comparator he says, how can we tell what is the most cost-effective way of providing the rail network of the future?

See contents of current issue