TfL count on LOROL for support
May 28, 2014
From June 2015, LOROL (London Overground Rail Operations) will run local services out of Liverpool Street to north east London on an interim basis, TfL has announced.
In a bid to improve passenger standards, LOROL will run services currently managed by Greater Anglia between Liverpool Street and Enfield Town, Cheshunt and Chingford. It will also include the Romford to Upminster line, which will be under LOROL's supervision for 17 months.
The London Overground concession, including these latest additions, will then be re-let following an established bidding process.
Staff will be present at all London Overground-managed stations while trains are running, a move that aims to bring about improvements to station security, safety and accessibility.
A rolling programme of enhancements will see all stations thoroughly cleaned, new ticket machines installed and the introduction of new trains. Oyster will continue to be available to passengers and, for the first time, contactless payment cards will also be available – for the same tariff as ‘pay as you go’.
Jonathan Fox, director of London Rail, and leader of TfL’s mainline rail business, said: ‘London Overground is coming to West Anglia and will bring more staff, simpler ticketing and eventually brand new trains to these lines. LOROL has a proven record on delivery and I'm pleased that this will now extend to West Anglia.’
LOROL will run the new lines from 31 May 2015 until November 2016, when the current London Overground concession is due to end.