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Highlights from the current issue

Reducing suicides
Suicides cost the industry around £50m a year, but the human price is harder to measure. Joanna Peters explains how Network Rail’s joint campaign with the Samaritans aims to reduce the number of deliberate deaths on the railway

Mystery train
Rail travellers are being recruited by organisations such as Passenger Focus to give feedback on aspects of customer service, particularly the way in which disabled passengers are treated. Paul Coleman reports

Flexible franchises
Debate on the length of rail franchises has been raging almost since the railways were first privatised. Now the coalition government has launched a major consultation with a view to finding out what the industry thinks about franchises. Peter Plisner has been looking through the consultation document

See contents of current issue