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Magazine Archives

Much to progress

Maggie Simpson takes a look at the year ahead for rail freight It’s probably fair to say that the railways have h...

Take the risk

Is the industry really taking fatigue management seriously enough, asks Philip Hoare. It’s time to pull together ...

Mind the gap

Helen Costello describes the challenge of tackling passenger safety on the platform in the context of an increasing...

Driving down the cost of cash crime

Amanda Caton of crime reduction partnership, Banknote Watch, explains what can be done to avoid inadvertently laund...

Wi-Fi takes the right track

Ian Reynolds asks whether the huge investment in Wi-Fi will be worth that much to the consumer With a huge £90 mil...

What price satisfaction?

With travellers becoming increasingly dissatisfied, there is ample opportunity for transport firms to show they are...

INTERVIEW – Jo Causon

Rail Professional spoke to Jo Causon, chief executive of the Institute of Customer Service about giving customers m...

INTERVIEW – Matthew Crosse

Former project director for the East Coast re-franchising programme, Matthew Crosse, spoke to Lorna Slade about lea...

Get connected

Should a reduced journey time to London from Plymouth be the only goal for the south west peninsula, asks Michael I...

Open Access – the passengers’ champion!

State owned East Coast coped admirably with increasing on-rail competition during its time operating the route; it ...